Get up to 75% off top shoe brands at the TOPKEN sale

How to Place an Order

How do I place an order?

Follow the steps below to place an order. 

 

1. Add to Cart

To add an item to your cart, select ADD TO CART on the product page.

 

2. Review Shopping Cart

After you finish shopping, review all items in your shopping cart to verify the correct size, color, and quantity by selecting CART at the top of any page on TOPKEN.CO.UK.

 

3. Proceed to Checkout

When you are ready to order, select  CHECK OUT button located in your shopping cart.

 

4. Account Login

 

  • Returning Customers: Log into your account using the same email address and password you used to create the account. If the email address used to set up your account is no longer valid, please contact Customer Care to update your account or simply create a new account.
  • New Customers: New customers will need to create an account.  Or, click Checkout as Guest.

 

5. Enter a Billing Address

Your billing address must match the address listed with your financial institution.

 

6. Enter a Shipping Address

If your shipping address is the same as the billing address, check the "My shipping address is the same as my billing address" box.

 

 

7. Payment Information

Select your method of payment. 

If you have a Promotion Code or Gift Card, make sure to check the appropriate box and enter the Promotion code or Gift card number.

 

8. Select Delivery & Gift Options

Review your order, change shipping options if necessary and add a message to be sent to the recipient once the order ships if it is being sent as a gift.

 

9. Submit Order

 

  • Review all the information you have entered. If everything is correct, select “Submit Order Now” to complete the order.
  • An order confirmation will appear on your screen with your invoice number.
  • We recommend printing a copy of your order confirmation page for your records. We will also immediately email a copy of your order to you.

 

 

10. Check Your Order Status

If, at any time, you would like to review your order, click the Sign In link in the top right corner of most pages to login to your My Account.